We’ve chosen to Self Certify in the EU/US/Swiss Safe Harbor Program

 

StickyStreet, LLC. complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. StickyStreet, LLC. has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view StickyStreet, LLC.’s certification, please visit their website at http://export.gov/safeharbor/.
 

This is a wicked boring page, but very important. Most people don’t read it, but the fact that we do all of this is pretty darn important. Your privacy and that of your clients and their consumers is important to us, as is your trust in StickyStreet. We want you to know that the information you share with us will be kept confidential, secure, and never shared with anyone else – like, ever.
 
We don’t share, sell, rent or otherwise compromise your information, or that of your clients.
 
Scope
This Privacy Statement explains how we handle information you input in StickyStreet or that we obtain about you. Such information may be used by StickyStreet and its parent company, StickyStreet, LLC only. It may be accessed by our contractors exclusively to provide services for StickyStreet and you. We will not share your personal and client information with third parties other than these, or with any third party for their independent use without your permission.
 
Information Collection
StickyStreet may obtain information about you in a number of ways: For example, through our website, business reply cards, sweepstakes entries, surveys, transaction records, history of services rendered, public sources, and other sources such as those that provide lists of potential customers. While you visit our web sites to learn about our services without disclosing any information about you, to use StickyStreet we will need to collect a minimum of information about you to provide us with billing information, gather data to determine future enhancements to the StickyStreet site and services, and any other data as required by applicable laws.
 
This may include the following types of information
– Contact and billing information (email is required. Optionally: name, telephone number, address, city, state and zip code.)
– Website behavior (i.e. When you last visited our site, what pages you went to, etc.)
– Service metrics (i.e. What type of campaigns are being used, how many transactions, etc. )
– How you’ve found out about StickyStreet.
 
Business Reply Cards and sweepstakes entries you complete at an event or in response to a marketing mailing we send may also ask you to answer some of these same questions so we can tailor what we send to you to your specific interests.
 
Uses
Information about you may be used to respond to your requests for support, to customize and improve communication content, to evaluate website and service usability, for marketing and research and development. It may also be used to provide you with helpful offers and information on StickyStreet promotions and services.
 
Although your account information may be accessed by contracted individuals and companies in the process of rendering services to StickyStreet, this information is not to be used for any purpose not authorized by you, nor to be disclosed or otherwise shared with anyone else other than employees of StickyStreet, LLC. Credit Card information is not kept by StickyStreet or StickyStreet, LLC and in no occasion shall anyone but an authorized employee of StickyStreet, LLC Company have access to such information.

StickyStreet will not share information about you with any third party for their independent use without your permission. We will not sell your information to any company.

You may choose to forward information from one of our web sites or emails to another person. Email addresses submitted to or through StickyStreet will not be captured for later use in marketing unless with prior consent.

We may have to disclose information about you as required by law, in conjunction with a government inquiry, or in litigation or dispute resolution.
 
Cookies and Other Tracking Devices
We do curently use cookies and page trackers on the StickyStreet websites. Using cookies and page trackers on our sites provides benefits to you, such as allowing you to maintain account login information between visits, receive an appropriate level of help and support, or fairly credit a referrer for your visit, if and when such services are offered on our site. The use of cookies also allows us to measure site activity to provide a better user experience. Cookies and other tracking devices may be used to tell us the time and length of your visit, the pages you look at on our site, the site you visited just before coming to ours, and the name of your Internet service provider.
 
We may use third parties to serve StickyStreet advertisements on other web sites, such as search engines. In serving StickyStreet advertisements, these companies may use cookies and other tracking devices to collect certain information about your visits to other web sites (such as browser type, IP address, which page was visited, and time of day). This information may be used to evaluate our online advertising campaigns or to tailor promotions and other marketing messages to you.
 
You may elect to refuse cookies. Please refer to your browser Help instructions to learn more about cookies and how to manage their use.
 
Outside Links
This site may contain links to third party sites not controlled by StickyStreet or covered by this privacy statement, such as, but not limited to, those belonging to clients being showcased, partners and other appropriate resources, independent review sites, and news organizations. We recommend that you check the privacy statement of other sites you visit before providing any personal information.
 
Information Security
StickyStreet, LLC recognizes the importance of safeguarding information in StickyStreet’s possession from theft, inappropriate use, or improper distribution. We have security policies and procedures appropriate to the level of confidentiality of that data. It should, however, be recognized that no company can perfectly protect personal information.
 
U.S.–EU and U.S.-Swiss Safe Harbor Privacy Statement
For personal information of employees, consumers, healthcare professionals, medical research subjects and investigators, customers, investors, and government officials that StickyStreet, LLC receives from the European Economic Area and Switzerland, StickyStreet, LLC has committed to handling such personal information in accordance with the U.S.-EU and U.S.-Swiss Safe Harbor Principles. StickyStreet, LLC’s Safe Harbor certification can be found here.
 
For more information about the Safe Harbor Principles, please visit the U.S. Department of Commerce’s Website at http://export.gov/safeharbor/.
 
Privacy Complaints by European Union and Swiss Citizens::
 
In compliance with the Safe Harbor Principles, StickyStreet, LLC commits to resolve complaints about your privacy and our collection or use of your personal information. European Union and Swiss citizens with inquiries or complaints regarding this privacy policy should first contact StickyStreet, LLC at:
 
EU Complaints
c/o StickyStreet, LLC
2200 Pennsylvania Avenue
4th Floor
Washington DC 20037 USA
safeharbor@stickystreet.com
 
StickyStreet, LLC has further committed to refer unresolved privacy complaints under the US-EU [and EU-Swiss] Safe Harbor Principles to an independent dispute resolution mechanism, the BBB EU SAFE HARBOR, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed by StickyStreet, LLC, please visit the BBB EU SAFE HARBOR web site at www.bbb.org/us/safe-harbor-complaints for more information and to file a complaint.”

 
Privacy Inquiries
If you have concerns or questions regarding StickyStreet’s privacy practices, you may contact us at info@StickyStreet.com or by phone at 866-780-STICKY x 803 and ask for Tiago Soromenho.
 
Changes
We retain the right to change this Privacy Statement. We will post changes to this page in a timely manner.
 
This statement is effective as of 04/29/2012